Case Resolution Engineer
Elation Health · Remote, open worldwide
Go apply. It’s open.
Seen live on weworkremotely.com 11 min ago. No deadline stated, so apply early.
- Salary
- Not stated
- Deadline
- Not stated
- Level
- Senior
- Source
- Via We Work Remotely
About the role
Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we've been focused on building a delightful, world-class experience that empowers physicians to deliver phenomenal care to patients. Customer support has been the same job for twenty years: a queue, a ticket, an SLA, a closed case. That's ending, fast. Over the next 6–9 months, AI will take on more of the routine, repetitive cases at Elation. That doesn't shrink the human role — it builds on it. The work becomes product intelligence: shaping how AI…
That's the short version. The full description is on weworkremotely.com's site.